Customer Feedback

We greatly value our customers' opinions which help us in our continual improvement process. We would therefore appreciate your help by completing the following short survey:

Your Contact Details
Title:
First Name:
Country:
Phone:

  		Ext:

  
Fax:  
Surname:
E-mail:
 


Our Website
Did you find our website helpful and informative?

 Yes No  
Did you find our website easy to use and navigate?

 Yes No  
Did you register to order a Virtual Tour?

 Yes No  
Did you find the registration process easy and intuitive?

 Yes No  

Our Operators
Did you contact an operator?

 Yes No  
Was that operator helpful?

 Yes No  
Was the information provided useful and did it answer your needs?

 Yes No  
Was the information delivered in a timely fashion?

 Yes No  

Our Photography Team
Did a member of our photography team contact you?

 Yes No  
Was that person helpful?

 Yes No  
Was a photography appointment convenient to you made?

 Yes No  

Our Photographer
Did the photographer arrive prompty for the appointment?

 Yes No  
Was the photographer helpful?

 Yes No  

End Result
Did you find what you were looking for?

 Yes No  
Did the product meet your expectations?

 Yes No  

Any other comments:
If we met your expectations, please tell other people. If we failed to meet your expectations in some way, please let us know how we could improve. Please provide as much detail as possible.